Frequently Asked Questions

COORDINADORA (COLOMBIA ONLY)

Delivery within 2-10 days

DHL EXPRESS

Delivery within 4-10 days

The confirmation email may take a few minutes to be sent. Remember to also check your spam mailbox. If you still haven’t received it after a few minutes, please contact us for further assistance.

Depending on the status of your order, it may be possible to cancel an item or change it to a different size. Please note, we’re unable to combine or add an item to an existing order.

If you need to make any amendments to your purchase, please contact our Customer Care team as soon as possible and we’ll see what we can do.