LIMITED PIECES ONLY, PLEASE BE SURE OF YOUR SIZE BEFORE CHECKOUT

LIMITED PIECES ONLY, PLEASE BE SURE
OF YOUR SIZE BEFORE CHECKOUT
 

Thank you for your order

Welcome to our universe!

You will receive a confirmation Email and delivery updates.

CUSTOMER SERVICE

Customercare@altpard.com

Frequently Asked Questions

COORDINADORA (COLOMBIA ONLY)

Delivery within 2-10 days

DHL EXPRESS

Delivery within 4-10 days

The confirmation email may take a few minutes to be sent. Remember to also check your spam mailbox. If you still haven’t received it after a few minutes, please contact us for further assistance.

Depending on the status of your order, it may be possible to cancel an item or change it to a different size. Please note, we’re unable to combine or add an item to an existing order.

If you need to make any amendments to your purchase, please contact our Customer Care team as soon as possible and we’ll see what we can do.

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Preorder Information: Responsible Consumption

Thank you for helping us. Preorders assist us in avoiding garment overproduction, thus preventing pollution and wastage of resources.

Below is some important information about our preorders:

  1. Payment at the time of preorder: To ensure secure transactions and prevent fraud, products are charged at the moment of placing the preorder.

  2. Estimated shipping time: After placing the preorder, products may take 10 to 15 days to be shipped. Some items may be shipped even up to 2 days later based on availability.

  3. Personalized communication: A private agent from Altpard will contact you once the preorder is placed to provide all necessary information about your order.

Thank you again for supporting our approach to responsible consumption through preorders. If you have any further questions or need more information, please do not hesitate to contact us. We hope you enjoy your purchase!

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